[Resolved]  Cinepolis India — Ticket counter management

Address:Cinepolis Janak new delhi

I have been going to Cinepolis Janak new delhi from last 2 to 3 years but first time a employee shows bad behaviour towards us while booking a ticket for us I have just a question why redeem points system is not working she said paid the amount the cash I asked why she didn't tell me
Her name is maani thapa
She doesn't even know how to talk to customer
First time I see this kind of behaviour in Cinepolis
When i asked who is the manager
She said she is the manager

So now the days Cinepolis hire this type of people for customer dealing wow

Very disappointed

Please do something about this
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Jun 9, 2022
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
May 09, 2022
Cinepolis India Customer Care's response
Dear Abhi,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (154639) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
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