[Resolved] Cinepolis India — Ticket fund refund

Athuls906

from Kochi, Kerala

Sep 9, 2022

Address:

Kochi

08/09/2022 Yesterday today's show 12:25pm booked brahmastra. But when we went to the theater today, the booked seat was given to someone else. When we asked, we were told that our ticket was cancelled. but the amount we booked has not been refunded yet. Please refund it.

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Email id: [protected]@gmail.com

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Oct 18, 2022

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Sep 09, 2022

Updated by Athuls906 08/09/2022 Yesterday today's show 12:25pm booked brahmastra. But when we went to the theater today, the booked seat was given to someone else. When we asked, we were told that our ticket was cancelled. but the amount we booked has not been refunded yet. Please refund it.

Verified Support

Sep 14, 2022

Cinepolis India Customer Care's response Hi,

Thanks for sharing details with us. We have shared your concern to our concerned team and will get back to you soon.

Regards,
Team Cinepolis