[Resolved] Cinepolis India — Tickets booking is not done in cinepolis but money got deducted from account
A
Ananya282
Oct 24, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
I had booked 4 tickets in cinepolis app in orion east mall banaswadi, Bengaluru and paid Rs. 780. I see the money got deducted from bank account but the tickets have not got booked yet. So I request you to please look into this and refund my money as soon as possible.
I have put ss for reference.
Thanks
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Nov 26, 2022
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Oct 24, 2022
Updated by Ananya282 The booking was done on cinepolis app on 24th Oct 2022
Please refund it as soon as possible
Verified Support
Oct 26, 2022
Cinepolis India Customer Care's response Hi Ananya,
Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.
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