[Resolved] Cinepolis India — tickets pending

sb2018

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400607
Website:	www.cinepolisindia.com

I had booked two tickets of avengers infinity war for tuesday, may 1, 2018 on 28/04/2018 (Saturday) at 10:10 am on-line from cinepolis india website for 12:30 show at 3d atmos at cinepolis, viviana mall, thane.
But till date i had not received any mail or sms of my tickets though the amount was deducted from my credit card.
I had also received the massage of the amount spend from my credit card.
I immediately require the confirmation of my pending tickets for the above mentioned show.

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Jun 14, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Cinepolis India Customer Care's response Dear Customer (sb2018),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (27683) in the subject line so that our team can assist you.

Regards
Team Cinépolis

Verified Support

May 10, 2018

Cinepolis India Customer Care's response Dear Customer (sb2018),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.