[Resolved]  Cinepolis India — uncomfortable seats, noisy neighbors

Address:1666 9th main HAL 3rd stage, 560075

I went for a movie today, details attached.

Beside me it was a family, husband and wife i think.

They were commenting on every single action. Dialogue. And your seats were so close that it was literally in my ear.

In front of me there was another family with an infant.

Put some awareness before the show and do not let infants at least. Most of all, make your seating distance a bit better.

Spoiled my day completely.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2019
Cinepolis India Customer Care's response
Dear Sriram,

Sorry for the inconvenience. Thanks for your feedback, we have taken a note of it and will surely share it with our team.

Regards,
Team Cinépolis
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinepolis India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1264
    Pending
    120
    Resolved
    658
    Cinepolis India Phone
    +91 99 5885 5033
    Cinepolis India Address
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    View all Cinepolis India contact information