Cinepolis India — Urgent: tickets not booked, but credit card charged! | |||||
Hi, On 7th october, i had booked 2 tickets online for the movie "ms dhoni:the untold story" for 5.30 pm show on 8th october at cinepolis, royal meenakshi mall, bannerghatta road, bangalore through my credit card. My credit card was charged for rs. 634.36 but i did not receive any ticket booking confirmation by sms or by email and not even on the cinepolis website. Can you please help rectify this issue at the earliest and confirm my booking through ticket confirmation sms and email at the earliest? Or if booking cannot be confirmed, then kindly refund the full amount to my account. Here is the message i received from my bank that my credit card was charged by cinepolis: Rs.634.36 was spent on ur hdfcbank credit card ending 2082 on[protected]:19:42:53 at cinepolis87175. Was this information helpful? | |||||
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Cinepolis India customer support has been notified about the posted complaint. | |||||
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