[Resolved]  Cinepolis India — Violation of human rights

Address:Muzaffarpur

Hello All,

So basically i am a social worker and a lawyer too, Today I observed a clear violation of human rights, When i visited in cinepolis Muzaffarpur.
I got to know about this scenario.

When i spoke with an staff of cinepolis i got to know about how the staff is treated by the higher managements,

I asked him about WORKING HOUR, BREAK TIMING & WORK LOAD, and he replies me with a sad face that they don’t even get proper lunch breaks in their working shifts,
Manager’s told them to go and eat the meal (lunch) within 5min and then come back to work.

The Shifts is about 9hr (usually extends) but according to law an employee needs break for rest and can not work more than 4 continues hour.
They are so tired and tressed and this is so sad to say but they are treated like a slaves.

We are in a democratic country where we treat everyone equally and this is an international brand and i dont think this is the way to treat your employees.

Its my humble request to check with your higher management of the town (Muzaffarpur) and please try to resolve this issue.

I will visit again and this time i will take interview of your employees and will file a case against you for violating HUMAN RIGHTS.

So please resolve this issue because your staffs are also a human being and they also deserve the respect.
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Feb 8, 2023
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2022
Cinepolis India Customer Care's response
Hi,

Thanks for writing us. We would request you to share your contact number and email id so we can assist you further.

Regards,
Team Cinepolis
Complaint comments 

Comments

Hi,

It hurts so much to hear such remarks. Nonetheless, we request you to accept our heartfelt apologies for the unpleasant experience that you had. Rest assured, we'll make sure to give you the best services in future. Have a great day ahead!

Regards,
Team Cinepolis

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