Citibank — blackmailing from citibank credit card team

teja.svu

from Pune, Maharashtra

Address:	600042
Website:	Citibank credit card

I applied for citi bank credit long back. But I didn’t receive the card.After few months I started receiving messages about the due about for the Citibank credit card. I tried to contact the customer Care in my free times, but I couldn’t reach them. I hope their customers know well about how difficult to reach them.now I am receiving messages that ur card has blocked on account of overdue of payment for last 6 months. Recently, I applied for a loan and found that my cibil score is less due to this Citibank credit card. I started to contact the customer care again. Daily 1 hour continuously I tried for a month. One fine day my call connected and asked them the reason. They are saying that they sent the credit card, so they are charging the amount. I said but I didn’t receive the card then how can you charge? They started blackmailing that you should pay the amount otherwise, you won’t get any loan.we will send this messages continuously until you pay the money. I sent a mail to the head customercare of citibank stating the issue. But I didn’t get any reply regarding my issue. Relly they are blackmailing me in a corporate style.

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Citibank customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by teja.svu Below is the new mail communication from the Citibank asking my personal details. i feel this is irrelevant to my request. i explained them that i am not their customer and am not using service of citi bank. i asked them to stop sending due messages and close that account which is on my name.

"BEWARE OF CITI BANK FRAUDS"

"We refer to your e-mail dated June 14, 2018.

We are concerned to note that your previous interaction with Citibank was not satisfactory and we regret the same.

We are concerned to note that your name is featuring against a Citibank credit account that does not pertain to you.

In the event, if you note that your name is featuring against a Citibank credit account that does not pertain to you.

Kindly provide us with the below mentioned information for us to investigate.

1) Name as reflecting in Credit Information Companies records

2) Date of Birth

3) Address (both Office & Residence) proof.

4) Permanent Account Number (PAN) copy

5) Your mobile number

6) Copy of the report along with the control is mandatory (without password encryption)
7) Recent passport size photograph

We shall await your further communication in this regard for initiating necessary action from our end."