Citibank — cash back not received

Hello team

I purchased a one plus phone in amazon on 1st december 2018, which had 1500 rupees cash back within 90 days. I still have not received the cash back. It was for my citibank debit card.

Order date

01-dec-2018

Order #

[protected]

Order total

32, 599.00 (1 item)

Can you please check the problem here.

Call back details:
Mobile number : [protected]