Citibank — Citibank has failed to integrate my Aadhar unique id with my bank account and NPCI

Address:

Hyderabad, Andhra Pradesh

Citibank has failed to integrate my Aadhar unique id with my Bank account and NPCI. I have been maintaining my savings account with Citibank(Hyderabad) for the last 6 years. But this is the first time I am seeing Citibank is failing in updating the Aadhar number with NPCI database. Details: I have submitted copy of my Aadhaar card bearing number[protected] to link with my bank account number([protected]). I have received a confirmation message saying the Aadhar linkage to the bank account is successful. Now, I have booked a HP Gas refill and the subsidy amount is not credited to my bank account. When I enquire the issue with HP Gas (http://dcmstransparency.hpcl.co.in/), they said that the Aadhar is not linked with any bank account. Totally, I have lost my subsidy amount for the Gas refill due to the Aadhar linkage problem with the bank.