Citibank — rejection of credit card application | |||
I have applied though amazon.in for citi rewards credit card. On telephonic conversation the executive confirm my all details and feed them. After conversation they accepted my application and provide me ref no[protected]. After that i submit my hard copy of aadhar card and a photo to the executive at my office address. After 5 days i have received a mail stating that they can not process my application as my address proof not match with the details feeded in form. Only mistake is they feed my house no c17 in place of 317. On this basis they rejected my application. I request them to reprocess the application but they rejected. I have also other bank credit cards on same address proof. If my application is rejected due to cibil score i have no problem but they rejected my application on the basis of small mistake which is made by executive who feed the form. Its not my fault. This type of behaviour from citibank not acceptable.. Kindly do the needful as soon as possible. Was this information helpful? | |||
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