Citrus Pay — Fraud call

FRAUD CALL FRAUD SBM DEBIT CARD Dear Sir, Please refund my transaction as the transactions done on 07/12/2015 was not done me but through someone else. I had got a call telling that they are calling from ATM Technical Assistant Mumbai that my ATM card has been blocked and should be activated so they asked me card details and drawn sum of money of Rs 5000/-. They had asked me to tell the OTP password which i received in my mobile that i received 1 time Following are the transaction details: * Rs 5000/- on POS 70008474 at Lime by axis bank in mumbai on tan #[protected]. Rs.5000/-on 07.12.2015 @ 10.59 AM Please try to refund my amount to my account. My ac no is SBM [protected] Please sir very argent. M.Sridhar, (phone no.[protected])
Was this information helpful?
No (0)
Yes (0)
Citrus Payment Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sridhar,

As per our telephonic conversation with you, we request you to file an FIR & complaint with the Cyber Cell Dept. Also, note that, we are unable to pull up any transaction with the transaction ref. number sent by you.

Hence, request you to check your transaction and provide us the correct information supported by the above documents. You may also reach us at [protected]@citruspay.com

Thanks,
Debarshi Das.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information