[Resolved]  Citrus Payment Solutions — Regarding DMRC smart card recharge

Recharged my Delhi metro smart card (card number:[protected] by net banking. Money have been deducted from my account but top up was not valid for my card.

Reference number for transaction: [protected]IGAOJRXLC8

Mode of transaction: Net Banking SBI

Date of transaction: 29 September 2022

Metro station: Noida sector 52

After complaining to DMRC they have asked me to speak to Payment Gateway CITRUS for amount reversal.

The payment of top-up, dated[protected]:03:53 Merchant ID[protected] is still not refunded to my account.