Hi,
Please help me with the abrupt transaction happened moments ago while paying my niece's tuition fee. The transaction was completed by the bank, the amount was charged but no receipt of payment was received. Instead your webpage apologizes for encountering an internal error!
Please get back to me on this ASAP, as today was the last day of paying my niece's fee.
Gratitude
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Citrus Payment Solutions customer support has been notified about the posted complaint.
We apologize for the inconvenience caused to you due to the failed transaction.
Please note that, in case of an accidental debit, the refund is processed within 7-10 working days. Request you to wait until the time frame and check your account.
For further investigation, we would need the transaction reference numbers. So you may reach us at [protected]@citruspay.com and share the details.
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We apologize for the inconvenience caused to you due to the failed transaction.
Please note that, in case of an accidental debit, the refund is processed within 7-10 working days. Request you to wait until the time frame and check your account.
For further investigation, we would need the transaction reference numbers. So you may reach us at [protected]@citruspay.com and share the details.
Regards,
Deb's D
Citrus Support