[Resolved] Citrus Pay — Payment twice | |||||
Please note the payment of rs.356.87 which was done towards online payment for application has been done twice. Kindly reverse back both the transactions as the application processing is unsuccessful. Narration citrusmountcarmelscsh [protected] Ref no[protected] on 19th may 2016 Narration citrusmountcarmelscsh [protected] Ref no[protected] on 19th may 2016 Was this information helpful? | |||||
Jun 19, 2016 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support May 19, 2016 Citrus Payment Solutions Customer Care's response Hi Savitha,
Please note that the TXN- [protected] is successful at our end, also the amount for the same has been remitted to the merchant.
However, The TXN - [protected] is a failed transaction for which the amount will be refunded and the same will reflect within 7-10 days in your respective account.
For any further assistance or clarification, please feel free to write us at [protected]@citruspay.com. We will be glad to assist.
Thanks and Regards,
Udit R
Citrus Support Team
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