Citrus Payment Solutions — About got deducted on zara . But got cancelled and siding get the refund

Hey . I placed an order in zara 2 times
Did the payment successfully and amount got deducted (around 6k )
But zara cancelled my order because they did not get the payment .
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Verified Support
Nov 01, 2021
Citrus Payment Solutions Customer Care's response
Hi! As checked, transaction done on 31/10/2021 is successful via Citrus transaction id OL[protected] and source transaction id UPI[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Further, transaction done on 24/10/2021 has been reversed. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Nov 16, 2021
Updated by aashti dadwal
Hey I haven’t received the refund yet for my payment done for zara.
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