[Resolved]  Citrus Payment Solutions — admission fees

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

04.07.2018 while i am making payment through HDFC net banking for NIOS DLED II year exam fee for Rs.6, 010/-, two times, total 12, 020 /-, through CITRUSEAZYPAY the amount has been deducted, but the transaction showing failed and showed as

"we regret the inconvenience caused. the page you have requested is not available at this time
Enrolment no. [protected]
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Aug 20, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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