[Resolved] Citrus Payment Solutions — amount debited from my bank account not reach to mp online kiosk

[Resolved] Citrus Payment Solutions — amount debited from my bank account not reach to mp online kiosk

A anil3092 from Gwalior, Madhya Pradesh

I made the payment of mponline kiosk on 11/08/2017 of amount rs. 6000 through axis bank net banking with billdesk citruspay. After few seconds page is not showing it is successful or unsuccessful transaction but money got debited from my bank account. Then i contacted to axis bank authorities they said that "your payment shows successful". Kindly refund my money Was this information helpful? No (0) Yes (0)
Sep 15, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Citrus Payment Solutions Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team
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