[Resolved] Citrus Payment Solutions — Amount debited from sbi account but payment not made

[Resolved] Citrus Payment Solutions — Amount debited from sbi account but payment not made

R rajnamrit

Have made payment twice for HSVP water bill for Rs 2679/- from my sbi account which means Rs 2679/- paid two times but payment has failed and amount deducted . Details of msgs received are given below:- Thx for INB txn of Rs.2679 frm A/c X9618 to i-Collect... Ref#IGAKSOEQX9 on 13Mar21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI Thx for INB txn of Rs.2679 frm A/c X9618 to i-Collect... Ref#IGAKSODSG0 on 13Mar21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Verified Support Mar 14, 2021 Citrus Payment Solutions Customer Care's response Hi! As checked, both the transactions are successful via Citrus transaction Id - OL[protected] & OL[protected] and source transaction Id - [protected] & [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant eazypay directly to get the status at their end. Regards, Team Citrus Mar 15, 2021 Updated by rajnamrit Have made payment twice for HSVP water bill for Rs 2679/- from my sbi account which means Rs 2679/- paid two times but payment has failed and amount deducted- was made towards HUDA water bill on 13/03/2021 vide transaction no.Thx for INB txn of Rs.2679 frm A/c X9618 to i-Collect... Ref#IGAKSOEQX9 on 13Mar21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI Thx for INB txn of Rs.2679 frm A/c X9618 to i-Collect... Ref#IGAKSODSG0 on 13Mar21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI however, the same has not been credited in to HUDA account. It remains unresolved. Verified Support Mar 17, 2021 Citrus Payment Solutions Customer Care's response Hi! As informed earlier, both the transactions are successful via Citrus transaction Id - OL[protected] & OL[protected] and source transaction Id - [protected] & [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant eazypay directly to get the status at their end. Regards, Team Citrus
Add a Comment	Share
Submit Close

[Resolved] Citrus Payment Solutions — Amount debited from sbi account but payment not made

Related Citrus Payment Solutions reviews

Post your Comment