[Resolved] Citrus Payment Solutions — Amount Debited Order not Processed

[Resolved] Citrus Payment Solutions — Amount Debited Order not Processed

S Sanjoli Singh Jul 12, 2021 Jul 14, 2021 This thread was updated on Jul 14, 2021

I placed an order on Zara and I paid via UPI for which they used Citrus Solutions. The amount is debited but the order was not processed. Please initiate a refund as soon as possible. I'm attaching a screenshot of the transaction. Please let me know. +1 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Verified Support Jul 14, 2021 Citrus Payment Solutions Customer Care's response Hi! As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - UPI[protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end. Regards, Team Citrus
Add a Comment	Share
Submit Close