[Resolved] Citrus Payment Solutions — amount debited to my bank account but credit not yet received
V
Venugopal Krishnamurthy
from Nashik, Maharashtra
Address:
Nashik, Maharashtra, 422205
I had made property tax of rs. 900/- to nashik municipal corporation on 31/07/2018 through my debit card payment (The federal bank ltd). My account had been debited but i am yet to receive my receive my receipt of payment nor the credit has been posted to my account either.
Name of the party - bhandare a v
Index no. 73601995
Amount debited 900/-
Nature of payment municipal tax (Property tax)
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Sep 8, 2018
Complaint marked as Resolved
Citrus Payment Solutions customer support has been notified about the posted complaint.
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (16762) in the subject line so that our team can assist you.
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (16762) in the subject line so that our team can assist you.