[Resolved] Citrus Payment Solutions — Amount deducted but did not received by zara
S
Shivanigup
Dec 15, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Hi, i ordered something from zara and i choose a payment method as upi and did the payment through paytm the payment goes to citrus solutions pvt ltd. The amount got deducted but zara didn’t receive the payment. Please refund my amount
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 17, 2022
Complaint marked as Resolved
Dec 15, 2021
Updated by Shivanigup Hi, zara cancelled my order and they are saying they didn’t receive any payment please check .i need my money back asap
Verified Support
Dec 17, 2021
Citrus Payment Solutions Customer Care's response Hi! As checked, your transaction is reversed on 16/12/2021. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment