Citrus Payment Solutions — Amount deducted but not paid

Made a payment of rs1170 on citruspay via internet banking, although the amount got deducted, but payment wasn't successful.
The screenshot of received message with reference number is attached with this
Reference number:[protected]
Date of transaction:- 8 july 2020
Phone no:- [protected]
Email :- [protected]@hotmail.com
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made a payment of rs1170 on citrusPay via internet banking, although the amount got deducted, but payment wasn't successful.
The screenshot of received message with reference number is attached with this
Reference number:[protected]
Date of transaction:- 8 july 2020
Phone no:- [protected]
Email :- [protected]@hotmail.com

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    Citrus Payment Solutions
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    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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