[Resolved] Citrus Payment Solutions — amount deducted but not paid to school

manojarchie

Address:

D771 Mandir Marg New Delhi

Sir/madam,
I have paid amount rs.9600 on 19.04.2020 through netbanking payment gateway to dps mathura road, new delhi-03. Transaction description is null-citruspay-[protected] dated 19.04.2020
It is informed that amount debited to my a/c but not credited to beneficiary a/c. My a/c no. Is[protected] hence please help re-credit the amount debited to under mentioned a/c.
Name: manoj kumar
A/c no.[protected]
Branch: raisina road, new delhi
Mob:[protected]

With regards
Manoj kumar
Eo
M/o labour and employment
New delhi-01
Sent from yahoo mail on android

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May 25, 2020

Complaint marked as Resolved

Apr 19, 2020

Updated by manojarchie Sir/Madam,
I have paid Amount Rs.9600 on 19.04.2020 through netbanking payment gateway to DPS Mathura Road, New Delhi-03.Transaction description is null-CITRUSPAY-[protected] dated 19.04.2020
It is informed that amount debited to my a/c but not credited to beneficiary a/c. My a/c no. is[protected] Hence please help re-credit the amount debited to under mentioned a/c.
Name: Manoj Kumar
A/c no.[protected]
Branch: Raisina Road, New Delhi
Mob:[protected]

With regards
Manoj Kumar
EO
M/o Labour and Employment
New Delhi-01

Apr 19, 2020

Updated by manojarchie Sir/Madam,
I have paid Amount Rs.9600 on 19.04.2020 through netbanking Canara Bank payment gateway to DPS Mathura Road, New Delhi-03.Transaction description is null-CITRUSPAY-[protected] dated 19.04.2020
It is informed that amount debited to my a/c but not credited to beneficiary a/c. My a/c no. is[protected] Hence please help re-credit the amount debited to under mentioned a/c.
Name: Manoj Kumar
A/c no.[protected]
Branch: Canara Bank Raisina Road, New Delhi
Mob:[protected]

With regards
Manoj Kumar
EO
M/o Labour and Employment
New Delhi-01

Verified Support

Apr 20, 2020

Citrus Payment Solutions Customer Care's response Hi Manoj,

We regret the inconvenience caused.

As checked, the following transaction was processed via Citrus transaction id [protected] and the amount for same has been refunded to source account on 20/04/2020 via reference number [protected]. You will receive the same in your source account within 5- 7 working days.

Regards,
Team Citrus

[Resolved] Citrus Payment Solutions — amount deducted but not paid to school

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