[Resolved] Citrus Payment Solutions — amount deducted from bank but not deposit in favor of the party.

vijay kothakota

Address:

Rangareddy, Andhra Pradesh, 500072

Sir/madam,

I was made a payment of rs. 580./- through my debit card for on line in-favor of sree manasa gas agencies (Hp gas - hyderabad) via citrus pay on dated 01/08/2017 at around 07:06 p. M. My card shows the balance deducted of amount rs. 580.80/- but the system not generate the payment slip.

This is very bad response. When i clicked on the given link by ezygas got error message. Like payment failure.

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Sep 5, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team