I made a payment on the zara app through citrus payments, the transaction went through and an amount of Rs 4780 was debited from my account but the app shows payment pending and now the order shows as cancelled
The UPI transaction ID is as follows :[protected]
Please look into it and get back to me about the refund status. Was this information helpful? |
We are unable to trace any transaction with the provided details. Please share the below details with us via and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU