Citrus Payment Solutions — amount deducted from hdfc bank by citrus, airtel buy airtel transaction failed.

Amount deducted from bank but failed bill payment with airtel.
Dear, i have made airtel online prepaid bill payment on 01 december 2017 amount got deducted from hdfc bank. Payment successfully. Money deducted from my hdfc bank. But from airtel side they said money not reached them. And the transaction has failed. I have not received any refund to my bank after that. Details are mentioned below: bank : hdfc narration: [protected]-citrusairtel ref no. :[protected] dated: 01 dec 2017 amount : rs.448.00 transaction failure from airtel :

Kindly look on to the issue and resolve it asap.

Regards,
Ar salapu
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Citrus Payment Solutions customer support has been notified about the posted complaint.
Nov 29, 2017
Raghuveer Sirohiya's response
Money not receive
Nov 30, 2017
YYaswanth's response
Updated Transaction id: 32d59b6255054ee3983a9bd67556934c (correct one)
Complaint comments 

Comments

I'm pay the gas bill, but not received the bill sms, so please send the sms

Hi Team,
I have done a transaction on 24th Nov (3000 rupees) from wallet to bank account. still the amount is not credited to me.

transaction id: 32d59b6255054ee3983a9bd6755634c
My no is [protected]

I am trf money my bank account 5000 three time but till not receive money in my account

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