Comments
Sir, you was tolding me on call before 1 week that my money get back 3 working days and now its been a week and my refund not back yet.
Sir, please give my refund back as soon as possible.
Sir, please give my refund back as soon as possible.
Sir you tell me contact with the Merchant, but Merchant se contact kaise kare?
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We regret the inconvenience caused. We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
Debit Card - first 6 digit:652160 and last four digit:7093
OTP was came on this number:7389518822
Please note that this is a successful transaction via Citrus TXN Id - OL5733560581283929152 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 8475994 in order to get the status at their end.
Regards,
Citrus Support Team