[Resolved]  Citrus Payment Solutions — amount not transfer but deducted

Dear sir
While filling form of online admission of nios. Registration an amount of rs 4553 for two time deducted from my a/c no.[protected]
But nios status is still showing payment not made
But amount debited form my a/c why this is happening.in other gateways it never happen if happen refunded my money within one or two hours
Plz
Pos 80000580 at nios citrus tnx#[protected]
Tnx#[protected]
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Oct 19, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 12, 2017
Abdur Rouf Khan's response
D.El.Ed. Payment unsuccessful
Verified Support
Sep 17, 2017
Citrus Payment Solutions Customer Care's response
Hi,

Apologies for the delay.

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

I am A.R. Khan, (For Golam Mustafa Mollah), my balance cut from my account for D.El.Ed. Admission purpose. Now my application status is PAYMENT STATUS NOT MADE, SO, KINDLY SOLVE my problem

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