[Resolved] Citrus Payment Solutions — balance deducted from my bank account but does not credited in another account

Sindwani123

from Gurgaon, Haryana

Address:

Sonipat, Haryana, 131001

I make a payment of 10000 from sbi internet Banking to fund my kotak mahindra bank account via Kotak Mahindra Mobule app..The balance has been deducted from My sbi account no. [protected]..But not crdited in my Kotak mahindra Bank CRN No.[protected].! i make this Transaction On 21st dec at 12:28 Am.. Please help m as i need Money Urgently..Reference Number of the transaction is attached below.

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Dec 26, 2017

Complaint marked as Resolved

My account has been credited with the same amount

Citrus Payment Solutions customer support has been notified about the posted complaint.

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Comments

vemanreddysama

from Mumbai, Maharashtra

Today I tried to transfer amount 1000 from sbi account [protected] through citrus gateway to kotak bank savings account CRN[protected].but the amount didn't credited to kotak bank account.and the ref no.is [protected]IGACOEFEI2

Sindwani123's [Complaint's author] reply, Dec 22, 2017

Dont knew what the hell is this kotak mahindra bank..Prime minister says to go digital..But no improvmnt in our systems.