[Resolved]  Citrus Payment Solutions — citrus pay bank account debited but payment not reached merchant

Address:560100

I tried to make fee payment to comedk for seat acceptance in second round on 21 july 2017 of rs 50, 000/-
An amount of rs 50, 017.70/- was debited from my bank account at punjab national bank. Transaction id is[protected]. However, the payment has not reached comedk. And fees paid was showing as zero. Kindly resolve at the earliest.

This is the transaction remark - citrus pa/[protected]/[protected]/pesit fee
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Aug 21, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
Citrus Payment Solutions Customer Care's response
Hi Abhinandan,

We would like to inform you that the Merchant Txn ids - [protected] is not successful at our end. In case of any deduction please get in touch with your bank as it might be an accidental debit.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team
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