[Resolved] Citrus Payment Solutions — citrus payment failure

[Resolved] Citrus Payment Solutions — citrus payment failure

D Dexter Saga from Gonda, Uttar Pradesh

Dear sir.. Money was deducted from my sbi account yet the payment was not made to nios. It happened twice. First on 28 sep 17 at 1440 hrs with citrus references no [protected] (Sbi ref no - igaccfrrd1) for rs 4510. Same thing happened again on 29 sep 17 at 1106 hrs with citrus reference no [protected] (Sbi ref no - igaccinqa4) for rs 4510. Pls refund the money. Was this information helpful? No (0) Yes (0)
Nov 8, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Oct 02, 2017 Updated by Dexter Saga Pls update me soon Oct 02, 2017 Updated by Dexter Saga And I need to know any contact no of Customer care or email Id .. Verified Support Oct 08, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, Thank you for contacting Citrus! Your transaction id's [protected] processed on[protected] for 4510.00 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday). We appreciate your patience in the interim. For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Thanks and Regards, Citrus Support Team
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