[Resolved] Citrus Payment Solutions — Citrus payment solutions cee 2017 transaction successful - yet payment is unsuccessful

cscjmv

from Betul, Madhya Pradesh

Address:

Betul, Madhya Pradesh

I have filled up online form for RIE CEE 2017. I have opened payment option and gone through other payment option to bank of maharshtra (debit card) on[protected] for Rs 806.9.
Bank gave message on mobile for successfull transaction and deducted said money from my account but I am unable to submit RIE CEE 2017 application because it is not paid.
Till now money has neither come back (refunded) nor paid to RIE CEE 2017. Kindly do the needful so that I can fill up my RIE CEE 2017 application successfully.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 9, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

May 09, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Related Citrus Payment Solutions reviews

View all 2969 Citrus Payment Solutions Reviews

Comments

Lakshman Tupakula

from Vijayawada, Andhra Pradesh

Money is debited from my bank account but not added to any wallet

Citrus Payment Solutions Customer Care's response, May 23, 2017

Verified Support

Hi Lakshman,

We would like to inform you that the Merchant TXN ID INVF6F20665B5 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team