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[Resolved]  Citrus Payment Solutions — citrus payment solutions ghmc property tax, money debited from account but still showing as due

Hello,
I have an issue with one of my payments.
I payed ghmc property tax oft ₹12, 228/-
Money has been debited from my bank account.
But it is still showing as due on the ghmc site.
Please look into this matter and resolve as soon as possible.
I have raised a comlaint via email and havent recieved any responce.
The ticket number assigned to the case is 05732307

I have attached the screen shorts below for your reference.

citrus payment solutions ghmc property tax, money debited from account but still showing as due
citrus payment solutions ghmc property tax, money debited from account but still showing as due
citrus payment solutions ghmc property tax, money debited from account but still showing as due
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Complaint marked as Resolved Jul 28, 2020
Verified Support
Citrus Payment Solutions Customer Care's response Jul 27, 2020
Hi Veeral,

Apologies for the inconvenience.

As checked, this is a failed transaction and amount for same has been refunded on 23/07/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
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