[Resolved]  Citrus Payment Solutions — comedk fee transaction issue..

This is kishan kumar...
On 3rd may 2020...
I paid an amount of rs 1600 to comedk application form through phone pe upi... The transaction was successful but it has not been updated yet

As today is the last date and still its not updated and not refunded...
This is my request to sort out this problem.. As i have to pay again because today is last date.. So the money should be refunded sir...


Application id_ hcu062009
Transact to _ [protected]@axisbank
+2 photos
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May 6, 2020
Complaint marked as Resolved 
May 05, 2020
Updated by Shivu@123
Thos is done by the second payment ...
So please refund the first. Transact money

May 05, 2020
Updated by Shivu@123
The complaint has not been resolved yet ... Please reply me
Verified Support
May 06, 2020
Citrus Payment Solutions Customer Care's response
Hi,

We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 1600 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday).

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team
Complaint comments 

Comments

Comedk replied that it doesnt get the amount which was deducted from upi account of phone pe as the photo have attached above

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