Citrus Payment Solutions — Complaint pending for 10 days now- no response

Citrus Payment Solutions — Complaint pending for 10 days now- no response

P p_p97

I had submitted my complaint 10 days ago. I still have not received any response towards it. This is a reputed payment portal.. Why is the customer service so poor?! I am attaching the details of my UPl payment towards Zara which failed to reach their account again. Kindly do the needful!! +3 photos Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hey, this is a successful TXN via Citrus Txn IdOL[protected]
Source CTXUPI[protected] regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.

Regards
Team Citrus