[Resolved] Citrus Payment Solutions — Completed transaction but order got cancelled
D
DeveshiSingh3
Jul 5, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Hi
I ordered from Zara app and payed through upi and the transaction was complete. But the order got canceled. I can send the screenshot of the payment. Can you please look into this?
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Aug 8, 2021
Complaint marked as Resolved
Verified Support
Jul 07, 2021
Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 03/07/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus
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