[Resolved] Citrus Payment Solutions

[Resolved] Citrus Payment Solutions — failed payment

R raunak51299

I was paying comedk application fee of rs.1600. I was using paytm upi to pay through citrus payment gateway. The payment at paytm side was successful and the amount was deducted from my account but it failed at citrus side. The comedk site also said "your previous transaction was unsuccessful". I am also including the screenshot of confirmation page of paytm. So i request you to please refund the amount. Upi reference no.[protected] Comedk user id - hcu009663 +1 photos Was this information helpful? No (0) Yes (0)
Feb 13, 2020 Complaint marked as Resolved Verified Support Feb 13, 2020 Citrus Payment Solutions Customer Care's response Hi, Your transaction with the Citrus ID: UPI[protected] processed on 00/02/2020 for Rs. 1600 was a failed transaction. The amount has been refunded to your source account on 10/02/2020 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday). Feel free to write to us if any other information is required. Regards, Citrus Support Team
Add a Comment	Share
Submit Close