[Resolved] Citrus Payment Solutions — Failure payment but amount is debited from bank and execute to citres pay.os i want it refunde | |||||
Hi all, 27/02/17, I did a one transaction through your website.but that transaction is incomplete & same from bank they deducted amount of rs 290.After checking myonline form apply in mponline is not successful.so I need a details about my money & transaction as well. want refund immediately Bank Ref No Status Reason Debit Branch Account No Txn Date Merchants Name Merchants Txn Id Merchants Cust Id Amount Appln [protected] Executed 645 SB[protected]/02/2017 Citrus Pay [protected] 123 290.00 R Kindly update me. Was this information helpful? | |||||
Apr 23, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 Citrus Payment Solutions Customer Care's response Hi, We would like to inform you that the Merchant Txn ids -[protected] is not successful at our end. In case of any deduction please get in touch with your bank as it might be an accidental debit. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team