[Resolved] Citrus Payment Solutions — for refund money

S

Sumit.nke123

from Aurangabad, Bihar

Address:	West Champaran, Bihar, 845455
Website:	Www.csbc.bih.nic.in

Citrus payment solutions — for unsuccessful transactions

1 review
Su sumit. Nke123 on aug 28, 2017
Mark as resolved

Citrus payment solutions — unsuccessful payment on bihar police (Csbc)

Sir,
I made the payment of bihar police form fees on 23 august 2017 of amount rs.182.80 through citruspay. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account.
Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after that i contacted my bank on verification they found that amount is settled to merchant bank (Citruspay). So please credit back my money on bank account.

(Thank you for using state bank internet banking. Your transaction ref no igabwxhtk2 for rs.182.8 on 25-aug-17 05:48)

Name=hareram kumar sharma
Transaction id= igabwxhtk2
Amount paid=rs.182.80
Date= 25 august 2017
Time= 05:48

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Sep 28, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Aug 28, 2017

Updated by Sumit.nke123 Email:[protected]@gmail.com
Mob-[protected]

Aug 28, 2017

Updated by Sumit.nke123 Sir payment second time
Please refund my first time transaction

Aug 28, 2017

Updated by Sumit.nke123 I register second time of this mob no-[protected]
First my balance debit but registration unsuccessful. So refund please

Aug 30, 2017

Updated by Sumit.nke123 When my balance refund

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Comments

B

Balaji Porichha

from Nayagarh, Odisha

I have made payment online for D.El.Ed course for nios . I made the payment there of Rs 4500/- by using my SBI Netbanking, my money was deducted from my account at the same time i got my transaction id No-IGABXBMVO3 through sms.But at my nios home page it is still showing me that payment not made.what i should do?

Reply

Citrus Payment Solutions Customer Care's response, Aug 28, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

R

Riteshom

from Jamshedpur, Jharkhand

My payments for bihar police debit but payments not successfully pay for bihar police . sir please conform me how many days my payments credit to my acount

Reply

Citrus Payment Solutions Customer Care's response, Aug 28, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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