Citrus Payment Solutions — for unsuccessful transactions

Website:Www.csbc.bih.nic.in

Citrus payment solutions — unsuccessful payment on bihar police (Csbc)

Sir,
I made the payment of bihar police form fees on 23 august 2017 of amount rs.182.80 through citruspay. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account.
Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after that i contacted my bank on verification they found that amount is settled to merchant bank (Citruspay). So please credit back my money on bank account.

Name=hareram kumar sharma
Transaction id=[protected])
Amount paid=rs.182.80
Date= 23 august 2017
Time= 01:08
(Payment successful. You have paid rs.182.80 using airtel money mastercard. Txnid:[protected])
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Citrus Payment Solutions customer support has been notified about the posted complaint.
Aug 28, 2017
Updated by Sumit.nke123
Mob-[protected] is alredy register but i again payment on same number. So please refund my balance
Aug 30, 2017
Updated by Sumit.nke123
Sir when balance received
Aug 30, 2017
Updated by Sumit.nke123
Please refund my balace soon sir
Complaint comments 

Comments

Sir csbc par maine constable ka registration krne me maine atm se online payment kiya par paisa kat gya or registration no. or password bhi nhi aaya . please sir mera paisa kaise wapas aayega sir my mob. [protected]. my a/c [protected]. please refund my 520.80 rupese sir
Citrus Payment Solutions Customer Care's response, Sep 6, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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