[Resolved] Citrus Payment Solutions — fraudulent transaction using citrus gateway | |
Today on 22/06/2019 a fraudulent call has came to my father registered mobile number and a fraudulent transaction has been done for the amount of rs 50, 000/- The details are hereunder- Amount of transaction - rs 50, 000/- Date of transaction - 22/06/2019 Debit message on mobile - "your debit card x1262 used on ecom at citrus pay etailing mumbai mhin for rs 50000.00" Kindly block the wallet account on which fraudulent amount has been transferred and do the needfull to return the hard earned money Kindly contact if you have any queries With regards, Sudha ranjan singh Was this information helpful? | |
Jul 27, 2019 Complaint marked as Resolved Verified Support Jun 24, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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