Citrus Payment Solutions — ghmc property tax payment issue

Hi,

I have paid my ghmc property tax using citrus payment on 07 october 2020. Money has been deducted from my hdfc account but it is not reflected in ghmc website.
Reference number is[protected] and amount is rs.3, 708.00.
Ptin number is [protected]
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Hi!

Apologies for the inconvenience.

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction id [protected] at our end . For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly for further assistance with your query.

Regards,
Team Citrus
vijay_kumar_k's [Complaint's author] reply, Oct 9, 2020
Team Citrus,

This response doesn't help. There have been so many issues with payment and nothing has been done with it. It is very unfortunate that we are in this situation.
hi Vijay,
I also faced same problem with GHMC tax payment and this cytrus team not helping. How to complaint to GHMC any idea.

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