[Resolved] Citrus Payment Solutions — hp gas online payment - payment not credited murali krishna enterprise

[Resolved] Citrus Payment Solutions — hp gas online payment - payment not credited murali krishna enterprise

V Venkateswarlu Mullapati

Hi team, I made an online payment for hp gas though gpay on 12th april 2020 however merchant has confirmed that they have not received the payment hence i paid again the cash on delivery of the gas. Could you please consider this do the needful. If the payment to merchant is not successful from your end, request you to return the amount to my bank account. My upi details are provided below and also attached transaction details. Upi transaction id: [protected] To: [protected]@axisbank From: Venky. [protected]@oksbi Regards Venkat +1 photos Was this information helpful? No (0) Yes (0)
Aug 11, 2021 Complaint marked as Resolved Verified Support Apr 19, 2020 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 744 was a failed transaction. The amount has been refunded to your source account on 10/07/2019 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday). Feel free to write to us if any other information is required. Regards, Cirtus Support Team Apr 20, 2020 Updated by Venkateswarlu Mullapati I received the amount. Thanks. Verified Support Apr 22, 2020 Citrus Payment Solutions Customer Care's response Hi, Thank you for the confirmation and we would like to correct that the amount was refunded on[protected]. We appreciate your understanding. Regards, Citrus Support Team
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