Citrus Payment Solutions — I am complaining about my payment which is not refunded

I ordered something from zara and made upi payment through citrus and the payment wasn't completed but the money is deducted. So kindly return my money in my account.
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Hi!

Apologies for the inconvenience.

As checked, this is a failed transaction and amount for same has been refunded on 22/09/2020 via RRN [protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus

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