[Resolved]  Citrus Payment Solutions — I placed an order from Zara online on 10th July

I placed an order from Zara online in 10th July around 5pm, the UPI payment of 2990 rs was successful however the Zara transaction got failed n then cancelled. I have been reaching out to ZAra customer care page but no response from their side.
ORDER NO. [protected] was cancelled and UPI tranascation#[protected] was successful.
Please look into the matter and refund money.
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Aug 17, 2021
Complaint marked as Resolved 
Verified Support
Jul 15, 2021
Citrus Payment Solutions Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 12/07/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
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