[Resolved] Citrus Payment Solutions — IGNOU Form submission

AJAY PRAKASH Mandal

from Ingraj Bazar, West Bengal

Address:	732102
Website:	www.citruspay.com/contact-us.html

I am Ajay Prakash Mandal from Malda Town(West Bengal)
yesterday i fillup exam form my sister's Seema Kushwaha (Course cod-BDP, E no[protected] and paid through net banking Rs.491.5 at 13:47pm..but few time later a massage on my computer screen
'Error'...than exam form status checking in completed..
Bank Transaction Ref No [protected] IGABAQLURE3
Than today pay through debit card and successfully completed.
So, kindly request you to refund my money Rs.491.5.

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May 23, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Citrus Payment Solutions Customer Care's response Hi Ajay,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team