Citrus Payment Solutions — Ive paid 2990 to citrus via Zara and order is not confirmed

I’ve paid Rs. 2990 to citrus through upi id while shopping on zara ...meanwhile the payment timeout situation happened and I didn’t get it and I’ve paid the citrus 2990 rupees and my order payment is not successful yet because of this issue ...please please help or reach out ...thankyou
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Verified Support
Jul 23, 2021
Citrus Payment Solutions Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 23/07/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
Jul 23, 2021
Updated by Ritz3005-1
Thankyou so much team citrus 🌸
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