[Resolved]  Citrus Payment Solutions — jipmer fees

Address:Aligarh, Uttar Pradesh, 202001

Sir,

I had filled the form of mbbs in which my fees were deducted through the internet banking of 1500 + applicable tax but the application form is not completed. Many times i was showed the account but my fee was not credited in my account.
I request to you my debited amount to credited/transfer in my account at the earliest.

Transaction detail:-
To transfer-inb jawaharlal
Institute of p-[protected]
Igadespfe5
Transfer t
1, 513.28

Regards
Nafees ahmed khan
Aligarh (Up)
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Jun 2, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Apr 28, 2018
Updated by 9897290132
Sir,

I had filled the form of MBBS in which my fees were deducted through the Internet banking of 1500 + applicable Tax but the application form is not completed. many times I was showed the account but my fee was not credited in my account.
I request to you my debited amount to credited/transfer in my account at the earliest.

Transaction Detail:-
TO TRANSFER-INB Jawaharlal
Institute of P-[protected]
IGADESPFE5
TRANSFER T
1, 513.28

Regards
Nafees Ahmed Khan
Aligarh (UP)
Verified Support
May 02, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

I try to topup CSC E GOVERNANCE SER wallet on 16-May-2018 for Rupees 500/- were deducted through the Internet banking but the wallet is not topup.And CSC E Governance Service Shows the Transaction Cancelled. In may Account Amount was Not credited still The Transaction Details are Given Below:- [protected]IGADNQGNC6, Trans Date ;[protected].

So, kindly lookin to the Mater and revers the Transaction Amount As early as Possible.,
Thanking you.

Shaik.Abdul Kareem.
Citrus Payment Solutions Customer Care's response, May 21, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

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