Citrus Payment Solutions — m credited debited but not credited to account

Address:415315
Website:citruspauy solution

Sir,
I transfer money frommuy account to my sisters account of 5000, money is debited from my account but not credited to my sisters account on 30/10/2017 at 8.10pm.
Pleaae give my money back or credit please sir...
Name:prasad lokhande
26/10/2017 at 8.10pm
Txn id:ctx[protected]
Red id:2328795
Rs:5000
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Citrus Payment Solutions customer support has been notified about the posted complaint.
Oct 29, 2017
Updated by gingiva
I transfer money from my account to my sisters account on 26/10/2017at 8.10pm
Money was debitet from my account but not credited to my sisters account of rs 5000 and 50 rs
Please give my money back or credit it for 5000
Txn id:ctx[protected]
Red id:2328795

And for 50 rs txn id:ctx[protected]
Red id:2328833
Please sir solve it
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I was trf my Kotak bank from my SBI ACOUNT with account nbr [protected] ifsc SBIN0011138 from this account amount got deducted with ref no IGACFXLMQ5 but not crdt to act plz requt u to ch and re deposit to my account

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